Tier 1 App Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use Tier 1 App.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Account Information

• Email address (required for account creation and authentication)
• Display name or username (if provided)

b. Usage Data

• Interactions within Tier 1 App (e.g., content access, progress tracking)
• Device information (such as model, operating system version, and app version)
• Log data (standard server logs, IP address, timestamps)

c. Optional Data

Any additional information you choose to provide, such as feedback or profile details.

d. Storage Data

Files and content you access are stored securely in our backend infrastructure.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to Tier 1 App features and content
• Improve app performance and user experience
• Communicate with you about updates, features, or support
• Ensure security, prevent fraud, and comply with legal requirements

We do not sell or rent your personal data.

3. Data Storage and Security

• Your data is securely stored using industry-standard infrastructure
• We use encryption for data in transit and at rest
• Access to your personal data is restricted to authorized personnel only

4. Data Sharing

We do not share personal information with third parties except:

• Service providers who support Tier 1 App infrastructure and are bound by confidentiality agreements
• When required by law or to protect the security and integrity of the app

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for data processing (where applicable)
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at tier1@jamesaking.com

6. Data Retention

We retain your data for as long as your account is active or as needed to provide Tier 1 App services. If you delete your account, we will remove or anonymize your data within a reasonable timeframe.

7. Cookies and Tracking

We may use minimal cookies or similar technologies for essential functions and analytics. You can manage or disable cookies through your device settings.

8. Third-Party Services

Tier 1 App may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies before providing them with any information.

9. Children's Privacy

Tier 1 App is not intended for children under 13 (or the applicable age in your country). We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on our website with a new “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy, you can reach us at: